Hope you will get the answer...
Is there any minimum order?
Yes, minimum order for each flavor (1 flavor only) is 16 Pcs for mini size and 12 Pcs for regular size,
Why? Because we make it freshly per batch for each flavor by order only.
Do you do customized order with theme?
Yes we do, we love it! please contact us for further details.
Is there any cake tasting?
I'm so sorry we don't provide cake tasting, since we baked by order only, so we don't have any ready cake available for tasting. However you can order some cupcakes to taste before you do large order :).
How to order?
Please fill in the order form and we will response you as soon as possible. If you didn't get any response and/or confirmation from us it means your order has not confirmed yet and won't be proceed.
When to order?
At least a week ahead or the earlier the better!
Do you take all orders?
We do our best to accommodate all of your orders, but sometimes we have another orders at the same time, so unfortunately we're limiting the number of orders based on first come first served.
Where is your location?
Our location is in Mirdif area.
Is there any delivery service?
Yes, to Dubai area only, with prior arrangement (based on availability).
Morning ..... 10 AM - 2 PM
Evening ..... 7 PM - 9 PM
How much it cost?
-Dubai ..... 50 DHS
Can I pick up my order?
Yes, just make a prior arrangement with us to pick up your order at our pick up point.
How can I pay?
Cash on Delivery || PayPal/Credit Card
We only accept PayPal/Credit Card payment method from outside UAE
required minimum 50% prepayment for order above 500 DHS or for any special order.
I am allergic to Nuts, do your Cupcakes contain Nuts?
Some is yes (Bananalicious, Choco Nuts, and Carrot in a Cup), and some is not, but we have peanuts or other tree nuts at our kitchen, so while the others do not contain any nuts we cannot guarantee that anything would be free from traces of them.
How to store the Cake/Cupcake?
They are best kept in an airtight container at room temperature and keep it out of the direct sun, but if you plan to keep them for a longer period you might want to store them in refrigerator, but before serving it let them sit for a while at room temperature in order to assure proper serving temperature for the buttercream.
How to contact us?
You can WhatsApp us, email us or go to contact us page, then we will reply you as soon as possible!
Why there is no one answering my phone call?
Our number is for WhatsApp messaging only.
Why you don't provide phone number for call?
We just want to keep it simple, since we don't have dedicated person to handling calls all the time, but with messaging service or email, we can just check it anytime in between our baking works, and have a clear and complete records about details of your order.
But I need it urgently ...
We apologized, but order should be made at least a week before :) :)
If you think we should add another info in F.A.Qs. please let us know!
. My Kitchenette - Dubai Cupcakes . Contact Us!